How AI brings customer service to the next level

5 Customer Service And Customer Experience Flaws That Are Losing You Customers This futuristic Jetsonian approach, however, can be a magnet for mischief. Once you’ve saved resources by automating tasks and services, it’s tempting to pocket the savings and call it a day. But improving automated customer service is no excuse to offer lousy human-powered …

Read more

4 Ways Chatbots Are Transforming the Travel Industry

Travel Chatbots in 2024: Benefits for Business + 6 Use Cases With chatbots on their website/apps, travel companies are addressing customer queries even outside operational hours. Travel chatbots and visual assistants champion eco-friendly practices, educate travelers, and enhance visitor experiences while preserving cultural heritage. Advancements in natural language processing and Generative AI position chatbots to …

Read more

4 Ways Chatbots Are Transforming the Travel Industry

Travel Chatbots in 2024: Benefits for Business + 6 Use Cases With chatbots on their website/apps, travel companies are addressing customer queries even outside operational hours. Travel chatbots and visual assistants champion eco-friendly practices, educate travelers, and enhance visitor experiences while preserving cultural heritage. Advancements in natural language processing and Generative AI position chatbots to …

Read more

Discord hops the generative AI train with ChatGPT-style tools

Slacks New AI Can Explain Work Jargon and Summarize Meetings Trained with DBS internal documents to have the right context, iCoach is a joint development with top leadership coach Marshall Goldsmith – his first with an Asian company. This includes helping companies, even smaller firms, to find ways to adopt AI and stay safe from …

Read more